Letting your Property
We understand that your property you are looking to Let is a huge investment for you. You need tenants and a letting agent that you can trust. Mary Stone Properties operate under strict standards of professional and ethical practice with complete transparency.Market Rental Appraisal
We will visit your property and give a full market appraisal, details of our services provided and the expected rental income.Fees
Mary Stone Properties charge our Landlords a setting up fee of £595 per tenancy (no vat).Instruction
Once we have received your instructions to market the property, we will again visit the property and draw up full marketing details. While the property is empty we will prepare a full written and photographic schedule of conditions.Viewings
Mary Stone Properties are happy to conduct viewings on your behalf.Credit and reference checks
We will complete reference and credit checks on all tenants residing at the property over the age of eighteen.Tenancy Agreement
Once reference checks are completed and you as the landlord is happy for the tenancy to go ahead, we will then arrange the tenancy agreement (this is a legally binding document that confirms the tenants moving in date and also the rights and obligations of both the tenant and yourself as the landlord.Schedule of Conditions
We will provide a written and photographic schedule of conditions that we need to be agreed. We find a full schedule will help prevent disputes during and after the tenancy.We will then request from the tenant the deposit and the first months rent payable in advance.
Once the deposit is paid in full, we will register the deposit with The Deposit Protection Service and the property is secured. This deposit is held as your cover for any excessive damages that may need to be repaired at the end of the tenancy.
Insurance
Please be aware that we do advise tenants to protect themselves with a contents insurance policy and we also ask them to advise utility companies and council tax office of their move.Property Inspections
We understand the property you are letting out is important to you, so you may arrange visit days to meet at the property and check that everything is in order, usually only a couple of times a year. Of course, if anything breaks down or needs repairing then you can arrange with your tenants to visit the property more often to ensure the property is maintained in good condition for them to live in. You must allow your tenants 24 hours to arrange a meeting with them at the property unless under an emergency situation.Tenancy Details
Once we are nearing the end of the initial tenancy period you will need to decide whether to extend the tenancy or let it automatically continue on a monthly rolling basis. If you need to end the tenancy please remember you need to give your tenant two months' notice in writing.1. Staying put
If you do want to renew the tenancy, we will liaise with your tenants directly and send them all the necessary paperwork to complete. If their circumstances have changed, some new checks may be needed, but this will be advised on at the time. Remember, you can as landlord at this stage will be within his/her rights to serve notice on the tenancy if they need the property back or there have been any persistent issues.
2. Moving out
We will arrange a property inspection (carried out on the last day of the tenancy) to ensure the property is left in an appropriate condition - at this point, the tenant will hand back the keys.
Deposit
After notice is served the tenant will need to ensure that the property is left in good condition in order for them to be entitled to their full deposit back. If there are no deductions or disputes and all the necessary forms are filled out correctly by the landlord and tenant, the deposit should be returned ten working days after the deposit release agreements have been received.Pardoning normal wear-and-tear, if the property is in the same condition as when the tenant moved in, releasing the deposit back should be no problem.
Here's what we expect tenants to have done before they hand back the keys:
Give the property a thorough clean, including carpets, windows, walls and furniture (if necessary hire a professional cleaner)If it's their responsibility, tidy up the garden and clear away any rubbish
Return all of the keys and removal of all personal belongings.